After the New (Bus) Network was rolled out in the central Auckland area by Auckland Transport, we were hearing a lot of concerns about how it was working. So we surveyed the local area and produced this report summarising the around 300 responses. It includes recommendations for Auckland Transport to consider, some of which are site-specific improvements and others are changes people would like to see to frequencies and so on.
On the whole people liked the increased frequencies, the simplicity of the network, and double decker buses. Concerns remained, after a few months of operation, about several changes in particular the loss of two express routes (267x and 258x) and the 299 link to Newmarket.
At the moment we are awaiting Auckland Transport’s response to the recommendations and report.
We’re also considering making the survey an annual campaign, so that we can see how things are improving (or not!)